Privacy policy

Last Updated: June 2026

Milky Mama (hereinafter referred to as "this website") values your personal data and privacy. This Privacy Policy explains how we collect, use, and protect your information.

By using this website, you agree to the terms of this policy.

1. Information We Collect

When you use this website, we may collect the following information:

  • Personal information (e.g., name, phone number, email, delivery address)

  • Order and purchase history

  • Account login information

  • Browsing and usage behavior (e.g., page views, click history)

  • Customer service communication records

2. Purpose of Data Use

We collect information primarily for the following purposes:

  • Processing and fulfilling orders

  • Arranging logistics and delivery

  • Providing customer service and support

  • Sending order notifications and important updates

  • Improving website experience and service quality

  • Marketing and promotions (e.g., special offers — you may unsubscribe at any time)

3. Data Sharing and Disclosure

We do not sell your personal data.

When necessary, we may share information with the following third parties:

  • Logistics and delivery companies (for shipping purposes)

  • Payment service providers (for transaction processing)

  • Website and system service providers (for operations and data analytics)

All third parties are required to comply with confidentiality and data protection obligations.

4. Cookies

This website uses cookies to enhance your browsing experience, for example:

  • Remembering cart contents

  • Analyzing website traffic and usage patterns

  • Improving website functionality and content

You may disable cookies in your browser settings, but some features may be affected.

5. Data Security

We take reasonable technical and administrative measures to protect your personal data from unauthorized access, modification, or disclosure.

However, please note that no data transmission over the internet can be guaranteed 100% secure.

6. Data Retention

We will retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data (within the scope permitted by law)

  • Opt out of receiving marketing communications

To exercise any of these rights, please contact us at any time.

8. Third-Party Links

This website may contain links to third-party websites. We are not responsible for their content or privacy policies.

We recommend reviewing their policies before using them.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on the website without prior notice.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Milky Mama Customer Service
📧 Email: milkymama27@gmail.com
📱 WhatsApp: 9543 8457